Your Healthcare Rights
✆ (02) 6225 2855
reception@mydentistcanberra.com.au
✆ (02) 6225 2855
⚕ 36/21 Thynne St, Bruce, Canberra - ACT
Book Now
Your Smile, Our Passion!
Book Now
My Dentist Canberra

Your Healthcare Rights

At My Dentist Canberra, we respect and uphold the rights of all our patients, ensuring that you receive safe, high-quality dental care. Below, we outline your healthcare rights as a valued patient of our practice.

Our Commitment to Your Rights

At My Dentist Canberra, we are dedicated to ensuring your rights are protected and respected at all times. Our team is trained to provide patient-centred care that prioritises your comfort, safety, and satisfaction.
Book an Appointment

Your Rights as a Patient

  1. Access to Care
    • You have the right to receive timely and appropriate dental care without discrimination. We strive to offer comprehensive dental services tailored to your needs.
  2. Respect and Dignity
    • You have the right to be treated with respect, compassion, and consideration for your cultural and personal values. At My Dentist Canberra, we prioritise creating a welcoming and inclusive environment.
  3. Privacy and Confidentiality
    • Your personal and medical information will be kept confidential and shared only with your consent or as required by law. Our strict data protection measures ensure your information is secure.
  4. Informed Consent
    • You have the right to receive clear, accurate information about your diagnosis, treatment options, and associated risks, enabling you to make informed decisions about your care. We value transparency in all our communications.
  5. Participation in Decision-Making
    • You are encouraged to participate actively in your treatment planning and decisions regarding your oral health. Our team will guide you through every step to ensure you feel confident in your choices.
  6. Safety
    • You have the right to receive care in a safe and clean environment that adheres to the highest standards of infection control and safety. Your health and wellbeing are our top priorities.
  7. Communication
    • You have the right to ask questions and receive answers in a manner you understand. Interpreter services can be arranged if necessary to ensure clear communication.
  8. Feedback and Complaints
    • You have the right to provide feedback or lodge a complaint about your care without fear of retribution. Your concerns will be addressed promptly and fairly, as part of our commitment to continuous improvement.

How to Raise Concerns or Provide Feedback

If you have any concerns about your care or would like to provide feedback, please contact us:

Book Your Appointment Today

For more information book an appointment, contact My Dentist Canberra:
Book an Appointment
Meet Our Team

Our Team, Your Path to
a Great Smile

Sophie Carter

Associate Dentist

Facebook-f X-twitter Instagram Linkedin-in
Liam Thompson

Dentist

Facebook-f X-twitter Instagram Linkedin-in
James Williams

Associate Dentist

Facebook-f X-twitter Instagram Linkedin-in
Evelyn Martin

Hygienist

Facebook-f X-twitter Instagram Linkedin-in

Follow Our Social Media:

Facebook-f Instagram tiktok

Get in touch

Phone

02 6225 2855

Email

reception@mydentistcanberra.com.au

Address

36/21 Thynne St, Bruce, Canberra ACT - 2617

Links

Operating Hours

  • Mon - Fri: 8:30 AM - 5 PM
  • Saturday: 9 AM - 5 PM
  • Sunday: 9 AM - 5 PM
  • Public Holidays: Please Call

Surcharge applies to Sundays & Public Holidays*

Copyright © 2024 My Dentist Canberra, All rights reserved. Powered by Dental Engine.